Shopping malls add charm to the city lifestyle. Malls house numerous retail stores and outlets offering different types of products and services. To put in a nutshell, it is a one- stop-shop for all that is required in our day to day lives under a single roof. Apart from metropolitan cities, nowadays shopping malls are popping up in small towns and cities. Hence, shopping malls with exceptional services, facilities and proper management are the ones that keep up with the race and keep the customers glued to the mall.

Every shopping mall is a result of huge investment and mall managers ought to use all their charm to attract the attention of customers for an enormous return of investment. Mall management is usually accomplished by real estate service providers who offer a comprehensive range of services. If successful shopping malls are taken into account, much of the growth in their malls can be attributed to the excellent performance and service given by their management, leasing, marketing, maintenance, security, and finance and accounting professionals. Mall managers depend on various service providers to handle all these operations and are often stranded in the whirlpool of managing all these service providers.